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Fatwa CenterHis travel agency forges women's Mahram certificates
Question
Assalamu Alaikum, I work in an Umrah & Hajj travelling agency. The management is more of profit oriented and does not take the issue of Maharam important. The problem is that they attach their staff to Female as Maharam to hajj & Umrah without consulting one before they do so. They collect your passport and do the attachment if they happen to do this to me what should i do , And they are also wishing to start taking people to Jerusalem Please i want to know what i should do for i donot have an alternative job?
Answer
All perfect praise be to Allaah, The Lord of the Worlds. I testify that there is none worthy of worship except Allaah, and that Muhammad 
is His slave and Messenger.
What this agency is doing, which is claiming that some of its employees are Mahram for the women who do not have Mahrams, is an act of lying and it is not permissible to agree with them doing so. If they ask you to accompany the women as if you are a Mahram to them and they provided wrong documents to the embassy about this, then it is not acceptable for you to agree with them on this act of lying because such an act can lead to serious consequences, like forbidden seclusion and what is worse than this. Indeed, we have received a question before from an agent who works in an ‘Umrah agency in a country and he informed us that his agency used to forge Mahram certificates, and a man would travel with a woman and in many cases they would commit Zina (fornication or adultery).
Therefore, the people who are running this agency should fear Allaah and they should not be concerned about getting money by any means even by lying and forging documents. Moreover, it is not permissible for you to travel with a marriageable woman as if you are her Mahram. Besides, travelling to visit Al-Quds (Jerusalem) is not an obligation for a woman, so it is not permissible for her to travel there without a Mahram.
As regards Hajj, even according to the view that it is permissible for a woman to travel without a Mahram if there is a safe company, it is not permissible to lie and forge document to achieve this. Therefore, you are obliged to advise the administration of this agency; if they accept the advice then this is what is required, otherwise, it is not permissible for you to obey them in disobeying Allaah and you should look for another job as Allaah promised the one who fears Him to provide him from sources he never expects and to make from his matter ease. Hence, you should have more confidence in what Allaah has promised, rather than in what you have at hand. For more benefit, please refer to Fatwa 86449.
Allaah Knows best.
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