All perfect praise be to Allaah, The Lord of the Worlds. I testify that there is none worthy of worship except Allaah, and that Muhammad, sallallaahu ‘alayhi wa sallam, is His Slave and Messenger.
All types of commercial insurance are prohibited as we have explained in Fatwa 81425.
It is known that the nature of your job requires collecting insurance payment from the travelers in addition to airfare. Although this amount is included in the ticket price, this is of no significance as it is usually stated on tickets that this amount is for insurance tax which is added separately to the airfare price.
Consequently, this work involves cooperation in prohibited dealings which is impermissible; Allaah The Almighty Said (what means): {And cooperate in righteousness and piety, but do not cooperate in sin and aggression.}[Quran 5:2]